Maintenance Request

Please complete the form below to submit a request for landlord maintenance.

Important: DMF will always require a thorough description of the issue, as well as photo evidence. Any forms without this critical information will be delayed in processing.

Contact Information

Company Name
Contact Name
Email Address
Phone Number

Property Details

Property AddressThe address where maintenance is required
LocationLevel or Common Area
Suite, Tenancy, Shed or Unit Number

Maintenance Details

Type of MaintenanceSelect the category that best describes your request
Description of IssuePlease describe the maintenance issue in detail, including when you first noticed it
Additional NotesAny other information we should know (e.g.,Tenancy opening times, site contact if different)
File UploadUpload photos or documents (max 5MB per file)

Need Urgent Help?

For emergency maintenance issues such as:

  • Active fire
  • Major water leak or burst pipe
  • Electrical hazard or exposed live wiring
  • Gas leaks or smell of gas

Please call 000 immediately.

What Happens Next?

  1. We receive your request
  2. We review based on priority and assign a contractor
  3. We contact you to arrange access
  4. Work is completed
  5. We follow up as neccesary

Average Response Times

Urgent: 24-48 hours

Standard: 3-5 business days

Low priority: Within 2 weeks

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AWARDS & RECOGNITION
2025 Winner – Medium-Density Residential (40+)

PAMA by De Martini Fletcher Construction was recognised as the 2025 Winner – Medium-Density Residential (40+) at The Urban Developer Awards. This award reflects our commitment to delivering quality developments that strengthen and connect communities.

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