DMF currently uses an automated system for answering calls that come through our
3211 2033 main line.
When prompted, please select from the following to be transferred to staff.
Calls filter down the list to whomever is available.
If the required team member does not answer, you will be filtered to Reception.
Option 1
MAINTENANCE
Clare --> Kai
Option 2
PROPERTY
Sally
Option 3
FINANCE
Juvi --> Stuart
Option 4
DEVELOPMENTS
Doris --> John L
Option 5
RECEPTION
Clare
To reach any members of staff not listed above, please select option 5 and
you can be transferred from there.
Please note! Calling a staff member's work mobile number will automatically divert to our main line. We
encourage all communication to be filtered this way in order for the correct team member to assist.
DMF will be sourcing a new phone provider in the coming months, as we are aware of system failures and calls dropping off.
After Hours Calls
The automated system will change over to our "Out of Hours" version between 5:00pm and 7:30am business days, and all
day weekends.
This system is designed for emergencies.
Option 1 will allow you to leave a voicemail which is monitored by Reception when next in the office.
Option 2 will send you through to the current out of hours team member/s. If no one is available, your
message will be sent as a voicemail to the current team members email address.
